Environment nicecxone-uk1 upgrade : Cognigy.AI v2026.3.2

Scheduled Maintenance Report for NiCE Cognigy SaaS

Completed

The scheduled maintenance has been completed.

Posted Feb 16, 2026 - 06:00 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 16, 2026 - 04:00 CET

Scheduled

The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/

Posted Feb 13, 2026 - 17:11 CET

This scheduled maintenance affected: nicecxone-uk1 (Load a flow chart (Resource API Availability), Conversation Check, NLU Training Performance, Update a chart node (Resource API Availability), https://cognigy-api-uk1.nicecxone.com, https://cognigy-endpoint-uk1.nicecxone.com, https://cognigy-webchat-uk1.nicecxone.com, https://cognigy-uk1.nicecxone.com, https://cognigy-odata-uk1.nicecxone.com/health, https://cognigy-liveagent-uk1.nicecxone.com, https://cognigy-insights-api-uk1.nicecxone.com).