Environment vg-nicecxone-jp1 upgrade : Cognigy Voice Gateway v2026.15.2

Scheduled Maintenance Report for NiCE Cognigy SaaS

Completed

The scheduled maintenance has been completed.

Posted Jul 27, 2026 - 18:01 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 27, 2026 - 16:00 CEST

Scheduled

The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/

Posted Jul 24, 2026 - 18:27 CEST

This scheduled maintenance affected: vg-nicecxone-jp1 (https://cognigy-vg-api-jp1.nicecxone.com, https://cognigy-vg-jp1.nicecxone.com, Voicegateway Health Check).