Environment nicecxone-na3 upgrade : Cognigy.AI v2026.4 , Cognigy Live Agent v2026.4

Scheduled Maintenance Report for NiCE Cognigy SaaS

Completed

The scheduled maintenance has been completed.

Posted Feb 18, 2026 - 12:02 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 18, 2026 - 10:01 CET

Scheduled

The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/

Posted Feb 17, 2026 - 18:29 CET

This scheduled maintenance affected: nicecxone-na3 (https://cognigy-na3.nicecxone.com, https://cognigy-webchat-na3.nicecxone.com, https://cognigy-api-na3.nicecxone.com, https://cognigy-insights-api-na3.nicecxone.com, https://cognigy-liveagent-na3.nicecxone.com, https://cognigy-odata-na3.nicecxone.com/health, NLU Training Performance, Update a chart node (Resource API Availability), Load a flow chart (Resource API Availability), https://cognigy-endpoint-na3.nicecxone.com, Conversation Check).